Business Analyst, Applications Support

Location: Toronto, ON, Canada
Date Posted: 09-24-2018
Award winning Ontario-based production company, Boat Rocker Media (BRM), is a global entertainment company that creates, produces and distributes premium content and brands for all platforms. We have a strong creative and business culture that fights for ideas, supports storytellers, and has a track record of ensuring big ideas get distributed to the world.

The Business Analyst, Applications Support will report to the Director, Internal Controls and Business Processes and will be responsible for first-level support to users of key business applications.  The ideal candidate is an excellent communicator who can effectively translate business requirements into practical recommendations and actions.

  • First-level support to users of key business applications, e.g. ERP.
  • Administrate user access in key applications in accordance to change management framework.
  • Provide and/or coordinate training relating to key applications.
  • Perform initial testing on program changes and coordinate UAT and assess results.
  • Comprehend business requirements and recommend practical solutions to meet control requirements and maximize utilization of resources.
  • Support post-acquisition on-boarding and integration relating to key applications.
  • Support interface definition between key applications within the BRM ecosystem.
  • Must be knowledgeable in NetSuite.
  • 5+ years of supporting users on ERP application(s).
  • PMP designation preferred.
  • Must have prior experience with implementing ERP.
  • Familiar with public company internal control compliance requirements around applications.
  • Familiar with common business processes and segregation of duties requirements.
  • Strong communication and analytic skills.
  • Ability to prioritize and manage multiple requests.
  • Past experience with rights management or media asset management applications is a bonus.
Boat Rocker Media is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities.
Boat Rocker Media is committed to providing an inclusive and accessible candidate experience. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to meet your needs.
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