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Systems Engineer

Toronto, Ontario · Information Technology
Job Purpose

The Senior Systems Engineer is responsible for designing, managing and monitoring all Boat Rocker infrastructure systems. The Senior Systems Engineer is also responsible for providing advanced technical documentation and support training for Desktop, Server, and Networking issues in addition to ensuring that all IT services are properly maintained and upgraded.

Duties and Responsibilities

• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools in accordance with ITIL practices
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers/vendors to implement those fixes
• Maintain security, backup, and redundancy strategies and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Liaise with vendors and other IT personnel for problem resolution
• Perform additional duties as required

Qualifications/Skills

• 5-6 years’ experience in a similar role
• Completed post-secondary education in computer-related area of study
• Proven working experience in installing, configuring and troubleshooting UNIX/Linux based environments
• Solid experience in the administration and performance tuning of macOS, Linux, and Windows operating systems both for Desktop and Server use
• Experience with virtualization and containerization (e.g., VMware, Hyper-V, AHV, KVM, VirtualBox, Docker, etc)
• Experience with automation software (e.g., Puppet, Chef, Ansible, Salt, xCAT, etc) • Solid scripting skills (e.g., shell scripts (Bash, Tsch, etc), Python, PowerShell, PHP)
• Solid networking knowledge (OSI network layers, TCP/IP, BGP, Layer2/3 standard protocols)
• Solid Azure AD / Microsoft 365 knowledge
• Experience and knowledge of graphics and animation applications a bonus

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